Frequently Asked Questions

Applying at Independence Park Apartments is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48 hours. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.

Most applications are reviewed within 24-48 hours of submission. Our leasing team will contact you with any next steps, additional items needed, and application decision. Please be on the lookout for communication from our leasing team to ensure you are providing all requested items within 48 hours to ensure your application is processed timely.

To complete your application, you will need:
- A valid government-issued photo ID
- Proof of income
- Application fee 
- Administrative fee

Applicants must have a combined household income of at least 3 times the monthly rent. For example, for a $1,499 apartment, a minimum income of $4,497 per month is required.

We accept:
- 60 days worth of your most recent pay stubs
- Most recent year's tax returns (self-employed)
- Official offer letter on employer letterhead
- Bank statements from the last 60 days
- Other: Verification of Income Link is automatically sent to all applicants once an application is submitted. This will give you the ability to link your account for funds verification without the need to provide additional documentation and provides a secure and private way for our applicants to verify their income for faster screening.

If one applicant is approved and another is not, the approved applicant may qualify individually if they meet income requirements on their own. Please contact our leasing office to discuss your options.

Short-term leases may be available. Contact our leasing office for current availability and pricing.

Current available terms include 13, 14, and 15 month leases. Contact our leasing office for pricing by term length.

Yes, we offer discounts or incentives for employees of:
- Duke Health
- Wake Med
- All State Employees
- First Responders
- Active Duty
- Retired Military
- NCCU Students and Administration
Contact our leasing team to learn more about your exclusive benefit.

A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.

On move-in day, you will meet our team to pick up keys, complete a home condition checklist, and review community guidelines. All move-in costs must be paid in full, Renter's Insurance provided, and confirmation of Electricity set-up submitted before keys are released. Return your inspection form within 72 hours.

Before moving out, please schedule a walkthrough, return all keys, access cards, and garage remotes, and ensure the home is clean and all personal belongings have been removed. Deposit processed within 30 days per state law.

Yes, a security deposit is required at Independence Park Apartments. Please contact the leasing office for more information on the deposit.

Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, or cleaning fees. Refunds are processed within 30 days of move-out per applicable state law.

All residents must maintain renter's insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in.

We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Virtual Tour: View our community online anytime

Tours are available during leasing office hours:
- Monday-Friday: 10am - 5pm
- Saturday: 10am - 4:30pm
- Sunday: Closed

Independence Park Apartments offers 1 Bedroom, 2 Bedroom, and 3 Bedroom Apartment Homes ranging from approximately 756 SQ FT to 1,307 SQ FT. Select from a sunroom or outdoor patio/deck and a renovated versus classic style home. Detached garages may also be available for rent. Visit our floorplans to explore all layouts.

Independence Park offers a wide variety of floorplan options. Our renovated floorplans offer white cabinetry, stainless steel appliances, and brushed nickel finishes while our classic floorplans offer brown cabinetry and black appliances. Each of our floorplans will provide you with either a sunroom or outdoor patio/balcony. Visit our floorplans for full layout details.

Absolutely -- we will do our best to show you your specific unit.

All of our floorplans feature double windows in the living room and a sunroom or outdoor patio/balcony option that maximize natural light. Ask our leasing team for the sunniest options!

Our apartments feature 8-foot ceilings throughout.

We offer a sunroom option in our one-, two-, and three-bedroom floorplans that is the perfect space to use as a den, home office, or additional seating room.

Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in like-new condition. Please complete your move-in inspection within 72 hours.

Absolutely! We will note your preferences such as corner unit, specific street, floor level, and more. Our team will do their best to match you.

Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.

Our leasing team will present you with comparable alternatives matching your preferences for size, floor, view, or finishes.

We will notify you approximately 90-120 days before your lease expiration with renewal options. To renew, select which offer works best for you in your resident portal and sign your renewal agreement online. If you have questions about your offer or the renewal steps, please contact the leasing office.

Rent can be paid securely through our Resident Portal online portal using debit, credit, MoneyGram, or ACH bank transfer. 

Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 5th of the month.

In addition to monthly rent, residents are responsible for the Cable/Smart Bundle, Package Locker Bundle, Pest Control, Trash, and the Water/Sewer expense which can vary each month based on your usage. See our website for pricing transparency details as some additional added expenses can vary such as Garage, Storage, and Pet add ons.

Early termination is sometimes offered with 60 days written notice. An early termination fee will apply. Please contact our office to confirm that this is an option we are able to offer you as this is not always available.

We recommend setting up utilities at least 1 week before move-in:
- Electricity - Duke Energy
- Water/Sewer - This will be provided by our community and billed back to you based on usage which will be paid monthly with your rent.
- Cable/Internet - This will be provided by our community as part of our Smart Bundle

Independence Park Apartments is wired for high-speed internet. Internet is included as part of your Cable Smart Bundle.

Internet service is available through Spectrum.

Complimentary Wi-Fi is available in the clubhouse, fitness center, pool, and movie theater.

Electricity is provided by Duke Energy. Contact them at (800)452-2777 or online. We recommend doing this at least 1 week before move-in.

Yes! Our professional maintenance team is available to assist. We offer Standard Maintenance Monday-Friday 9am - 5pm & Emergency Maintenance 24/7.

Submit requests through our Resident Portal online. For emergencies, call (919)823-9255 immediately.

Standard requests are typically completed within 1-3 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.

We do not offer furnished apartments, but our team can recommend local furniture rental services.

Select homes will include a full-size washer and dryer. If you select a home that does not include a washer/dryer, your home will include the proper connections.

All homes at Independence Park Apartments include:
- Refrigerator, range, dishwasher, microwave
- Wood-style plank flooring in kitchen, bathroom, and laundry areas
Select Renovated homes also feature Stainless Steel Appliances.

Yes, all of our homes will include a patio/balcony unless you have selected a floorplan with a sunroom.

Per fire safety regulations, open flame/charcoal grills are not permitted on patios or balconies. Community grilling stations are available throughout the play lawn and amenity spaces.

No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.

Paint requests require prior written approval. Any approved colors must be returned to original at move-out, or a repainting fee will apply.

Yes! Standard hanging using nails or small anchors is permitted. Excessive damage beyond normal wear and tear may result in deductions from your security deposit

Residents are welcome to add compatible smart devices.

Contact our leasing team for details.

Submit a maintenance request through your Resident Portal as soon as possible. Our team will address it within 1-3 business days. For urgent issues such as a water leak, or HVAC failure, call our Emergency Line immediately at (919) 823-9255.

Independence Park Apartments is a neighborhood-style community with amenities including:
- Community clubhouse
- Resort-style pool and sundeck
- Fitness center
- Dog park
- Playground / Tot Lot
- Walking trails / Green Spaces
- Movie Theater/Kitchenette
- Volleyball Court
- Tennis/Pickleball Court
- Grilling and Seating Spaces
- 24/7 Package Locker
- Detached Garages

Amenity areas are for residents and approved guests only:
- Rule #1: No glass in pool areas
- Rule #2: Guests must be accompanied by a resident
- Rule #3: Clean up after pets in all outdoor areas
- Rule #4: Observe posted hours and quiet hours
Full community standards are in your lease and welcome packet.

The clubhouse is open Monday- Friday from 10 am to 6 pm, and Saturday from 10am to 5pm. Fitness Center and Package Locker hours: 24/7 with key fob access.

The Movie Theater and Kitchenette is available for private reservations. A reservation fee will be applied at reservation which gives our residents a full 8 hours of private use. Contact us at (919) 823-9255 or [email protected] to book. Availability is first-come, first-served.

The pool is open daily from 9 am to dusk. Hours may be adjusted seasonally -- check the resident portal or contact the office for updates.

Our seasonal pool is open approximately May through September.

Yes! Independence Park features landscaped courtyards, a dog park, picnic areas with grills, and a community green space available for all residents.

No, our community does not have elevators. If you have accessibility needs, please contact our leasing team.

All registered vehicles within our community have ample parking. Additional guest/overflow parking is available throughout the community. If you are interested in renting a private garage, please contact our office for additional details at (919) 823-9255.

Your home's parking is exclusively yours -- no separate reserved parking program.

Additional street parking is available first-come throughout the community. Motorcycles are subject to vehicle count limits.

Recycling is collected via bins at the compactor. Please follow posted guidelines.

Valet Trash is collected from your door Sunday-Thursday. Bins should be placed outside of your door by 6:30pm and removed by 9pm that evening after pick up. There is also a trash compactor located at the front of the community for convenient trash drop off and recycling.

Packages are delivered directly to our Community Package room and placed in a secured package locker.

Additional on-site storage is not currently offered.

Community bike racks are located in each building's stairwells for convenience.

Yes. Quiet hours are 11PM to 7AM daily. We ask all residents to be respectful of neighbors.

You will have full access to all amenities beginning on your move-in date. Your access card will be activated at your move-in appointment.

Yes! We welcome pets at Independence Park Apartments. We allow up to 2-3 pets per home. Breed and weight restrictions may apply -- see our full pet policy

A "home of comfort" often includes the comfort of a loving pet. Our community is pet-friendly & offers pet perks for our four-legged residents. Pets must be commonly recognized as an accepted domestic pet and must be spayed or neutered. Residents are responsible for having dogs leashed at all times and cleaning up after their pets. Aggressive breeds are strictly prohibited. Stop by the office to learn about specific pet policies.

Breed Restrictions are as follows: Tosa Inu/Ken, American Bandogge, Cane Corso, Rottweiler, Doberman, Pit Bull, Bull Terrier, Staffordshire Terrier, Dogo Argentino, Boer Boel, Gull Dong, Basenji, Mastiff, Perro de Presa Canario, Fila Brasiliero, Wolf Hybrid, Caucasian Oucharka, Alaskan Malamutes, Kangal, German Shepard, Shepard, Chow, Spitz, Akita, Reptiles, Rabbits and Pot Bellied Pigs. Mixed breeds containing these bloodlines are also prohibited.

- One-time pet fee per pet
- Monthly pet rent per pet
-Yard responsibility: Residents must maintain a clean yard, including prompt pet waste removal.
All pets must be registered with up-to-date vaccination records.

Yes! Each resident may bring up to 2 guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.

Yes! Guests may park within the Community Parking Lot however we do ask that they be mindful of neighbors and avoid blocking vehicles or fire lanes.

Guests are welcome to stay for up to 4 consecutive days or 30 days per calendar year without prior approval. Extended stays require written approval. Long-term guests may need to apply as an additional occupant.

Live close to what matters most at Independence Park, with our garden-style apartments in the heart of Durham, NC. Enjoy easy access to Duke Regional Hospital, North Duke Mall, Duke University, and North Carolina Central University (NCCU), all just minutes away. You’ll also be close to some of Durham’s favorite destinations, including the Durham Performing Arts Center (DPAC), Museum of Life and Science, Motorco Music Hall, and Croasdaile Country Club. When it’s time to get outside, Whippoorwill Park and Rock Quarry Park offer convenient options for recreation and enjoying the outdoors. With shopping, dining, entertainment, parks, and everyday conveniences nearby, you’ll have plenty of options to enjoy everything Durham has to offer. Contact us today to schedule your tour.

Yes! Nearby grocery options:
- Food Lion -- 1.3 Miles / 5 min Drive Time
- Whole Foods -- 3.8 Miles / 12 min Drive Time
Note: Community is designed for car-friendly living.

Nearby dining options include:
- Mezcalito Durham Grill & Tequila Bar -- Mexican Cuisine -- 13 min
- GRUB Durham --Breakfast & Brunch --13 min
- Chick-fil-a -- Fast Food -- 1 min
- Bamboo House -- Chinese Cuisine --3 min
See our full neighborhood map online.

Nearby coffee options:
- Starbucks -- 2 min
- Dunkin Donuts -- 4 min

Highlights near Independence Park Apartments include:
- Durham Performing Arts Center -- 15 min
- Museum of Life and Science- 5 min
- Motorco Music Hall- 13 min

Residents enjoy easy access to:
- Durham City Transportation (Route 9) -- Less than 1/2 mile (within walking distance from the community) -- at the corner of William Penn Plaza and Ben Franklin Boulevard.

The commute from Independence Park Apartments to Duke Regional Hospital is 15 minutes, 20 minutes to RTP, and 17 minutes to NCCU and Duke University.

Independence Park is served by Durham County Schools:
- Elementary: Hillandale Elementary School
- Middle: Brogden Elementary School
- High School: Northern High School
For more options visit GreatSchools.org or contact Durham County Schools directly.